You may be able to resolve any issues with the camera by following the steps below. Check this list before consulting your retailer or Nikon-authorized service representative.

Step 1

Check the common problems listed in the following sections:

Step 2

Turn the camera off and remove the battery. After waiting for about a minute, re-insert the battery and turn the camera on.

If you have just finished shooting, wait at least a minute before removing the battery, as the camera may still be writing data to the memory card.

Step 3

Search Nikon websites.

For support information and answers to frequently asked questions, visit the website for your country or region. To download the latest firmware for your camera, visit:

Step 4

Consult a Nikon-authorized service representative.

Restoring Default Settings

Depending on current settings, some menu items and other features may be unavailable. To access menu items that are grayed out or features that are otherwise unavailable, try restoring default settings using the Reset all settings item in the setup menu (0 Reset All Settings). Note, however, that wireless network profiles, copyright information, and other user-generated entries will also be reset. We recommend that you save settings using the Save/load settings option in the setup menu before performing a reset.