Solutions to some common issues are listed below. Troubleshooting information for the SnapBridge app can be found in the app’s online help, which can be viewed at:
For information on the Wireless Transmitter Utility or Camera Control Pro 2, see the online help for the application in question.
|The camera displays a TCP/IP error.||
Check settings for the host computer or wireless router and adjust camera settings appropriately.
|The camera displays a “no memory card” error.||
Confirm that the memory card is correctly inserted.
|Upload is interrupted and fails to resume.||
Upload will resume if the camera is turned off and then on again.
|The connection is unreliable.||
If Auto is selected for Channel, choose Manual and select the channel manually.
If the camera is connected to a computer in infrastructure mode, check that the router is set to a channel between 1 and 8.