Solutions to some common issues are listed below.



The camera displays a TCP/IP error.

Connection settings require adjustment. Check settings for the host computer or wireless router and adjust camera settings appropriately (Network Settings).

The camera displays a “no memory card” error.

The memory card is inserted incorrectly or not at all. Confirm that the memory card is correctly inserted (Inserting Memory Cards).

Upload is interrupted and fails to resume.

Upload will resume if the camera is turned off and then on again (Uploading Pictures).

The connection is unreliable.

If [Auto] is selected for [Channel] when you are connecting to a smart device, choose [Manual] and select the channel manually (Wi-Fi Connection Settings).

If the camera is connected to a computer in infrastructure mode, check that the router is set to a channel between 1 and 8 (Network Settings).