The errors displayed on the camera and their solutions are listed below.
[Network not found.]
Error code
Solution
Err.11
Confirm that the device to which you are attempting to connect is on.
Confirm the network SSID in the camera wireless network profile.
[Wireless error.]
Error code
Solution
Err.12
Confirm that you are using the correct password for the selected SSID.
Confirm that you are using the correct authentication and encryption method in the camera wireless network profile.
Err.13
Confirm that the device to which you are attempting to connect is on.
Turn the camera off and then on again.
Err.1F
Turn the camera off and then on again.
[TCP/IP error.]
Error code
Solution
Err.21
Check that the TCP/IP address and the sub-net mask are correct in the camera wireless network profile.
Err.22
Duplicate IP address. Choose a different address in the camera wireless network profile.
[Could not connect to Nikon Imaging Cloud.]
Error code
Solution
Err.90
Try connecting to Nikon Imaging Cloud for the first time again from the beginning.
Err.91
The terms of use may have been updated. See the Nikon Imaging Cloud home screen for details.
Err.94
Token error. Turn the camera off and then on again and reconnect.
Err.96
Cannot use Nikon Imaging Cloud. Please check the Nikon Imaging Cloud website.
Err.A0
Couldn’t find your Nikon ID. If you do not have a Nikon ID, create one and reconnect the camera.
[Nikon Imaging Cloud registration failed.]
Error code
Solution
Err.92
Authentication error. Reconnect to Nikon Imaging Cloud using one of the following methods.
Computer: Enter the URL displayed on the camera into a web browser.
Smart device: Enter the URL displayed on the camera into a web browser or scan the QR code displayed on the camera.
Err.95
Camera identification error. Consult a Nikon-authorized service representative.
[The system is undergoing maintenance. Cannot connect.]
Error code
Solution
Err.93
Nikon Imaging Cloud is undergoing maintenance. Please reconnect later.
[Could not get version update information.]
Error code
Solution
Err.97
Failed to receive firmware update notifications. Please try again later. If this issue occurs frequently, contact a Nikon-authorized service representative.
[Could not upload pictures to Nikon Imaging Cloud.]
Error code
Solution
Err.98
Access to Nikon Imaging Cloud is restricted. Please check the Nikon Imaging Cloud website.
[Could not log in to Nikon Imaging Cloud.]
Error code
Solution
Err.A1
The camera sign-in setting is set to off. Turn on the camera sign-in setting on the Nikon Imaging Cloud home screen.
[An HTTPS error occurred.]
Error code
Solution
Err.1400
Turn the camera off and then on again.
Err.1404
Check the DNS in the camera wireless network profile.
