Troubleshooting Wireless Issues
Solutions to some common issues are listed below.
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Troubleshooting information for the SnapBridge app can be found in the app’s online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html -
For information on the WT-7 wireless transmitter, see the manual provided with the WT-7.
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For information on the Wireless Transmitter Utility or Camera Control Pro 2, see the online help for the application in question.
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Problem |
Solution |
|---|---|
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The camera displays a TCP/IP error. |
Check settings for the host computer or wireless router and adjust camera settings appropriately ( Network Settings ). |
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The camera displays a “no memory card” error. |
Confirm that the memory card is correctly inserted ( Inserting Memory Cards ). |
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Upload is interrupted and fails to resume. |
Upload will resume if the camera is turned off and then on again (Uploading Pictures). |
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The connection is unreliable. |
If [] is selected for [], choose [ and select the channel manually (Wi-Fi Connection Settings). |
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If the camera is connected to a computer in infrastructure mode, check that the router is set to a channel between 1 and 8 ( Network Settings ). |
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[] and [] are grayed out and cannot be selected. |
These options are not available when the WT-7 is connected. Turn the WT-7 off ( Wireless Transmitter (WT-7) ). |